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At Estudio Novas, we understand that plans can change, and we kindly request at least 24 hours' notice for appointment cancellations or rescheduling. Cancellations made with less than 24 hours' notice may incur a cancellation fee of 50% of the service cost, and no-shows will be charged the full amount. For group bookings, a 48-hour notice is required, with late cancellations subject to a fee of 50% of the total booking value. We appreciate your understanding, as this policy allows us to serve all our clients efficiently and with the highest level of care.

Our Salon is committed to providing exceptional services to our clients. By booking an appointment or purchasing our products, you agree to our terms and conditions. Appointments require at least 24 hours’ notice for cancellations or rescheduling to avoid fees. Late arrivals may result in shortened service time or rescheduling to ensure fairness to other clients. All products and services are non-refundable. Pricing is subject to change without prior notice, and promotional offers cannot be combined unless explicitly stated. Clients are responsible for providing accurate information regarding their health and preferences to ensure safe and effective treatments. We reserve the right to refuse service if policies are not followed.